General FAQs
How do I register for a course without a username or password?
In order to take a course, you need to have a username and password. When you register for courses, you will create a username and password for yourself.
Can I register and pay for an employee?
A registration will remain in the name of the person who has registered for the course.
How can I pay for the course?
You can pay for the course by check card or credit card. If you are a corporate client that is signing up multiple students, you can set up a corporate billing account and be invoiced for your purchase at the end of each month. 877.230.9485
Is it secure to send my credit card information over the Internet?
Yes, all 360training web sites incorporate HTTPS technology making them safe and secure to process monetary transactions. HTTPS is the Hyper-Text Transfer Protocol with SSL Encryption. It is the most popular network protocol for establishing secure connections for exchanging documents on the World Wide Web. You may pay using all major credit cards (Visa ®, MasterCard ®, Discover ® or American Express ®) or electronic check payment (Telecheck ®).
Can I take the course from various locations and computers?
The courses are available to you from any computer that has access to the Internet.
I forgot my Username and Password. What do I do?
Click on the "forgot password" link below the student login. Then enter your email address. You should receive an email to your email address stating your password.
If you have forgotten your username and password, please contact customer support at 1-800-442-1149.
How do I know where I am in the course?
When you are logged in to the course, click on the "My Training" button in the bottom lefthand section of the courseplayer. Click on "Outline" to see where you are in the course and to skip around to different sections.
Which OSHA training course should I take?
We recommend the following people complete the respective OSHA Accepted Outreach Training programs:
OSHA 10-Hour Construction:- Construction workers, supervisors and other personnel responsible for construction activities.
OSHA 30-Hour Construction: -Construction workers, supervisors, site managers and other personnel responsible for construction activities and locations.
FACT
The Federal Reserve Boards Chairman Ben S. Bernanke recently gave a speech on Embracing the Challenge of Free Trade: Competing and Prospering in a Global Economy. Bernanke remarked that "investing in education and training would help young people entering the labor force as well as those already in mid-career to better manage the ever-changing demands of the workforce". The Chairman stated that workforce skills can be improved not only through K-12 education, college, and graduate work but also through: on-the-job training, coursework at community colleges and vocational schools, extension courses and online training. Bernanke added "an eclectic, market-responsive approach to increasing workforce skills is the most likely to be successful." Online training and content may be the answer; custom tailored courses can ensure workers are presented with the most up to date information in a convenient format.
Outreach FAQs
What are OSHA's rules for online outreach training?
For all online OSHA outreach training programs, students must:
•Spend at least 600 minutes in a 10 hour training course and 1800 minutes in a 30 hour course.
•Complete a survey evaluating the course.
•Complete all coursework (including survey) within 6 months of starting the program.
•Start the course within 12 months of registration.
•Pass all quizzes and the final exam with a score of 70% in 3 attempts or less.
•Only complete 7.5 (450 minutes) hours of training per day. This means that the 10 hours courses must be completed over a span of 2 days or more and the 40 hour courses must be completed in over 4 days.
I have completed the modules in the outreach training course, why can't I access the final exam?
Our OSHA outreach programs are designed to present 10 or 30 hours of content. However, every student moves at his or her own pace and some people finish the modules faster than others. Regulations require that you spend 600 minutes in a 10 hour course or 1800 minutes in a 30 hour course. You are not permitted to attempt the final exam until this requirement is met.
Is there a time restriction on completing the OSHA 10 and 30 Hour Outreach Courses?
Yes. You must complete the course within 6 months of the day you began the course. You must begin your course within 12 months of registration.
Who can I contact regarding Safety questions?
Please contact your outreach trainer, Michael Millsap with any questions about safety you may have. You received an introductory email from him when you registered for your course. To contact him, please email him at outreach-trainer@360training.com.
I have taken the 10/30 Hour Outreach Training course. When will I receive my OSHA card?
Upon completion of the course, you will receive a temporary certificate of completion from OSHAcampus.com. In 4-6 weeks, you will receive your official card.
Why is there a waiting period for my card?
Your course record, including your final exam score and survey information, must be reviewed by your trainer and OSHA before you are issued a card in the mail.
Can I have proof of completion for my course while I am waiting for my card?
Upon completion of the course, return to your "My Training" page and click the certificate icon. If all of the course requirements have been completed, you will be able to view and print your certificate of completion.
I never received my 10/30 Hour Outreach Training Completion Card. How do I request a new one be sent?
Please contact our support team at 888-360-TRNG or by visiting the Contact Us page. Since it is likely that your card was lost in the mail, please assure that your mailing address is accurate on your profile.
I lost my 10/30 Hour Outreach Training Completion Card. How do I get another one?
Please contact our customer support team at 888-360-TRNG with your information to receive a replacement card. There will be a $15 processing fee.
What materials come with the course?
Every course contains supplementary printable study materials
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